Privacy Policy

This Privacy Policy (“Policy”) governs the collection, use, disclosure, and protection of personal data by LVX Fitness in connection with your access to and use of the LVX Fitness website (lvxfFitness.com or successor), services, classes, memberships, and facilities located at 47 W Lancaster Ave, Ardmore, PA 19003 (collectively, the “Services”). By using the Services, you consent to the practices described herein. If you do not agree, you must not use the Services.

Last updated: February 4, 2026

1. Who We Are

LVX Fitness operates a fitness studio offering group classes, memberships, open studio time, and related services in Ardmore, Pennsylvania. We utilize Mindbody for online booking, client communication, membership management, and payment processing.

Contact Information:

47 W Lancaster Ave – Ardmore, PA 19003

(484) 380-3485

2. What Personal Data We Collect and Why We Collect It

LVX Fitness collects personal data necessary to provide the Services, manage memberships, process payments, and communicate with members. Legal bases include contract performance, legitimate business interests, legal obligations, and consent where required.

Data You Provide

  • Identification and contact: Name, email address, phone number, mailing address, emergency contacts.
  • Account data: Username, password, membership preferences (managed via Mindbody).
  • Transactional data: Membership type, billing details, purchase history, class bookings.
  • Health-related data: Fitness goals, injuries, medical conditions (collected only with consent for safety purposes).

Purpose: Account creation, service delivery, payment processing, communications.

Data Collected Through Use

  • Usage data: Class attendance, check-ins, booking history.
  • Technical data: IP address, device type, browser information, pages visited (via website analytics).

Purpose: Service improvement, fraud prevention, analytics.

Comments

This site does not currently enable public comments.

Media Uploads

Members may not upload media files directly. Profile photos, if enabled via Mindbody, are processed per Mindbody’s policies.

Contact Forms

Contact form submissions collect name, email, phone, and message content. Data retained for 12 months for customer service; not used for marketing without consent.

Cookies

Our site uses essential cookies for functionality and analytics cookies for performance tracking. Third-party cookies come from Mindbody. You may manage preferences via browser settings.

Analytics

We use Google Analytics (or similar) for anonymous usage statistics. Users may opt out via browser settings or tools like Google Analytics Opt-out. See provider privacy policies for details.

3. Who We Share Your Data With

LVX Fitness shares data only with service providers bound by data processing agreements:

  • Mindbody: Processes membership, booking, payment data as our processor. [Mindbody Privacy Policy]
  • Payment processors: Via Mindbody for secure transactions.
  • Professional advisors: Accountants, legal counsel (under confidentiality).
  • Authorities: As required by law or to protect rights/safety.

We do not sell personal data.

4. How Long We Retain Your Data

Data retained only as necessary:

  • Membership data: Duration of membership + 7 years for legal/accounting.
  • Transactional records: 7 years per tax requirements.
  • Marketing data: Until opt-out + 6 months suppression record.
  • Contact forms: 12 months.
  • Analytics: 14 months aggregate data.

5. What Rights You Have Over Your Data

Pennsylvania residents and others may request access, correction, deletion, or restriction of personal data, subject to legal exceptions (e.g., contract performance, legal obligations). Contact us to exercise rights. Verification required. Responses within 30 days.

  • Opt-out of marketing via unsubscribe links.
  • Access data via Mindbody account.
  • Deletion requests processed unless retention required.

6. Where Your Data Is Sent

Data processed primarily in the United States. Mindbody may transfer data to subprocessors globally under standard contractual clauses ensuring equivalent protection. No EU-specific transfers currently targeted.

7. How We Protect Your Data

  • Technical measures: SSL encryption, access controls, regular security audits.
  • Administrative measures: Staff training, vendor agreements, data minimization.
  • Physical measures: Secure facilities.

Service providers (Mindbody) implement industry-standard safeguards.

8. Data Breach Procedures

In event of breach, we notify affected individuals and authorities as required by Pennsylvania law (within 60 days if >500 residents affected). Internal incident response includes containment, investigation, remediation.

9. What Third Parties We Receive Data From

We receive no user data from third-party advertisers.

10. Automated Decision-Making

No fully automated decisions with legal effect or profiling.

11. Industry Disclosures

Subject to Pennsylvania Health Club Act and consumer protection laws. No additional regulated disclosures.

12. Contact Information

Privacy concerns:

47 W Lancaster Ave, Ardmore, PA 19003

(484) 380-3485

13. Changes to This Policy

LVX FITNESS RESERVES THE RIGHT TO MODIFY THIS POLICY AT ANY TIME. NOTICE OF MATERIAL CHANGES WILL BE POSTED ON THE WEBSITE OR PROVIDED VIA EMAIL OR MINDBODY NOTIFICATIONS. CONTINUED USE CONSTITUTES ACCEPTANCE.